jl77 Privacy Policy

1. Who We Are

jl77 operates the online gaming platform accessible at jl77.asia, offering casino games, live dealer tables, slots, bingo, and related gaming services to eligible Filipino players. For the purposes of the Data Privacy Act of 2012, jl77 acts as the Personal Information Controller in respect of the personal data it collects and processes in connection with the jl77 platform.

References to "jl77," "we," "us," or "our" in this Privacy Policy refer to the jl77 platform operator. References to "you," "your," or "Player" refer to any individual who accesses, registers on, or uses the jl77 platform.

2. Personal Data We Collect

jl77 collects the following categories of personal data from Players:

2.1 Identity and Contact Data

• Full legal name as it appears on your government-issued identification;
• Date of birth (used to verify the 21-year minimum age requirement);
• Philippine mobile number and email address;
• Residential address in the Philippines;
• Government-issued identification document number (e.g., passport, driver's license, PhilSys national ID, SSS card).

2.2 Financial Data

• GCash or PayMaya account number (mobile number) used for deposits and withdrawals;
• Philippine bank account details (bank name, account number, account name) where bank transfer is used;
• Transaction history, including deposit amounts, withdrawal amounts, dates, and payment method references;
• Account balance and wagering history.

2.3 Technical and Usage Data

• IP address and approximate geolocation derived from IP;
• Device type, operating system, and browser information;
• Session logs, including login timestamps, session duration, and pages visited;
• Game play logs, including games played, wagers placed, and outcomes;
• Cookies and similar tracking technologies (see Section 7).

2.4 Communications Data

• Records of communications between you and jl77 support, including live chat transcripts, email correspondence, and support ticket records;
• Responses to surveys, promotions, or feedback requests.

2.5 Responsible Gaming Data

• Responsible gaming tool settings, including deposit limits, loss limits, and session time limits you have configured;
• Self-exclusion status and history;
• Responsible gaming assessment responses, where voluntarily provided.

3. How We Collect Your Data

jl77 collects personal data through the following means:

• Direct collection: Data you provide when registering an Account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions;
• Automated collection: Technical and usage data collected automatically when you access and use the jl77 platform, including through cookies and server logs;
• Third-party sources: Identity verification data from KYC service providers; payment confirmation data from GCash, PayMaya, and Philippine banking partners; fraud prevention data from third-party screening services.

4. How We Use Your Personal Data

jl77 uses your personal data for the following purposes:

4.1 Account Management and Service Delivery

• Creating and maintaining your jl77 Account;
• Verifying your identity and age (21+ requirement) through KYC procedures;
• Processing deposits and withdrawals via GCash, PayMaya, and Philippine bank transfer;
• Providing access to games and platform features;
• Responding to support inquiries and resolving disputes.

4.2 Legal and Regulatory Compliance

• Complying with PAGCOR licensing requirements and applicable Philippine gaming regulations;
• Meeting obligations under the Anti-Money Laundering Act (AMLA) and its implementing rules, including customer due diligence and suspicious transaction reporting;
• Complying with the Data Privacy Act of 2012 and National Privacy Commission (NPC) directives;
• Responding to lawful requests from Philippine government authorities.

4.3 Security and Fraud Prevention

• Detecting and preventing fraud, money laundering, bonus abuse, and other prohibited conduct;
• Monitoring for unauthorized Account access and security incidents;
• Enforcing the prohibition on underage gambling and multiple Accounts.

4.4 Responsible Gaming

• Administering responsible gaming tools including deposit limits, loss limits, cooling-off periods, and self-exclusion;
• Monitoring gaming patterns to identify potential problem gambling indicators and, where appropriate, reaching out to Players with responsible gaming information.

4.5 Marketing and Promotions

• Sending promotional offers, bonus notifications, and platform updates via email or SMS, where you have consented to receive such communications;
• Personalizing promotional content based on your gaming preferences and activity on jl77.

You may opt out of marketing communications at any time by contacting jl77 support or using the unsubscribe mechanism in any marketing email.

4.6 Platform Improvement

• Analyzing aggregated, anonymized usage data to improve the jl77 platform, game offerings, and user experience;
• Conducting internal research and analytics to understand player preferences and platform performance.

5. Legal Basis for Processing

jl77 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform the contract between you and jl77, including Account management, game access, and payment processing;
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including PAGCOR requirements, AMLA obligations, and NPC directives;
• Legitimate interests: Processing for fraud prevention, security monitoring, and platform improvement, where such interests are not overridden by your data protection rights;
• Consent: Processing for marketing communications and non-essential cookies, where your prior consent has been obtained. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Sharing Your Personal Data

jl77 does not sell your personal data to third parties. jl77 may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• KYC and identity verification providers: Third-party services used to verify your identity and age as required by Philippine regulations;
• Payment processors: GCash, PayMaya, and Philippine banking partners, to the extent necessary to process your deposits and withdrawals;
• Fraud prevention and AML screening services: Third-party providers used to detect and prevent fraud, money laundering, and other prohibited conduct;
• IT and platform service providers: Cloud hosting, data storage, and platform infrastructure providers who process data on jl77's behalf under data processing agreements;
• Regulatory and law enforcement authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government authorities, where required by law or regulatory directive;
• Legal and professional advisers: Lawyers, auditors, and other professional advisers, where necessary for the conduct of jl77's business and subject to professional confidentiality obligations.

All third-party service providers who process personal data on jl77's behalf are required to implement appropriate technical and organizational security measures and to process data only in accordance with jl77's instructions.

7. Cookies and Tracking Technologies

jl77 uses cookies and similar tracking technologies on the jl77 platform. Cookies are small text files stored on your device that help jl77 recognize you, maintain your session, and improve your experience.

7.1 Types of Cookies Used

• Strictly necessary cookies: Required for the platform to function, including session management, login authentication, and security. These cannot be disabled.
• Functional cookies: Remember your preferences, such as language settings and responsible gaming tool configurations.
• Analytics cookies: Collect anonymized data about how Players use the platform, used to improve platform performance and user experience. These are only set with your consent.
• Marketing cookies: Used to deliver relevant promotional content. These are only set with your consent.

7.2 You can manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies may affect the functionality of the jl77 platform.

8. Data Retention

jl77 retains your personal data for as long as necessary to fulfill the purposes for which it was collected, subject to the following minimum retention periods:

• Account and KYC data: Retained for a minimum of five (5) years following Account closure, as required by PAGCOR regulations and AMLA obligations;
• Financial transaction records: Retained for a minimum of five (5) years following the date of each transaction, in compliance with AMLA record-keeping requirements;
• Support communications: Retained for three (3) years following the resolution of the relevant inquiry or dispute;
• Marketing data: Retained until you withdraw consent or opt out of marketing communications, after which it is deleted or anonymized within thirty (30) days.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with jl77's data disposal procedures.

9. Data Security

jl77 implements appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption of data in transit using TLS (Transport Layer Security) protocols;
• Encryption of sensitive data at rest, including financial data and identification documents;
• Access controls limiting personal data access to authorized jl77 personnel on a need-to-know basis;
• Regular security assessments and penetration testing of the jl77 platform;
• Staff training on data protection obligations and security best practices;
• Incident response procedures for detecting, reporting, and managing personal data breaches.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jl77 will notify the National Privacy Commission (NPC) and affected Players in accordance with the requirements of the Data Privacy Act of 2012 and NPC Circular No. 16-03.

10. Your Data Protection Rights

Under the Data Privacy Act of 2012, you have the following rights in respect of your personal data held by jl77:

• Right to be informed: The right to be informed of how your personal data is collected, used, and processed — which this Privacy Policy fulfills;
• Right of access: The right to request a copy of the personal data jl77 holds about you;
• Right to rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to erasure: The right to request deletion of your personal data, subject to jl77's legal retention obligations;
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation;
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format;
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe jl77 has processed your personal data in violation of the Data Privacy Act.

To exercise any of these rights, please contact jl77 support via live chat or email at support@jl77.asia. jl77 will respond to your request within thirty (30) days. In some cases, jl77 may need to verify your identity before processing your request.

11. Children's Privacy

The jl77 platform is strictly for individuals who are at least 21 years of age. jl77 does not knowingly collect personal data from individuals under 21 years of age. If jl77 becomes aware that personal data has been collected from an individual under 21, the relevant Account will be immediately suspended, the data will be deleted, and any associated funds will be handled in accordance with applicable regulations.

If you believe that a minor has registered on jl77, please contact jl77 support immediately at support@jl77.asia.

12. Cross-Border Data Transfers

jl77 may transfer your personal data to service providers located outside the Philippines where necessary for the provision of platform services (for example, cloud infrastructure providers). Any such transfers are conducted in compliance with the Data Privacy Act of 2012 and are subject to appropriate safeguards, including contractual data protection clauses that provide a level of protection equivalent to that afforded under Philippine law.

13. Updates to This Privacy Policy

jl77 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Material changes will be communicated to Players via email or prominent notice on the jl77 platform at least seven (7) days before taking effect. The "Last Updated" date at the top of this page indicates when the most recent revision was made.

Your continued use of the jl77 platform following the effective date of any update constitutes your acceptance of the revised Privacy Policy. If you do not agree to the updated Privacy Policy, you must cease using the platform and may request Account closure.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or jl77's data processing practices, please contact our Data Protection Officer:

• Email: support@jl77.asia
• Live Chat: Available 24/7 on the jl77 platform
• Response Time: Within 30 days of receipt of your request

You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data protection rights have been violated. Information about the NPC and how to file a complaint is available on the NPC's official website.